TULSA, Okla. — Philadelphia-based convenience store chain, Wawa, took the top spot with the highest marks for customer satisfaction among all U.S. chains.
In a survey released Tuesday by the American Customer Satisfaction Index (ACSI), nearly 6,000 customers voted on the best convenience store chain.
Wawa’s cross-state rival, Sheetz, landed fourth place while Oklahoma’s QuikTrip placed second.
Buc-ee’s and Murphy USA tied for third place.
Food quality was a defining factor in the top chains’ higher-than-average scores.
They also earned high marks for opening hours, locations, mobile ordering options, and loyalty programs.
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